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1945CALL CENTER & TELEPHONE CUSTOMER SERVICESAstute Training2999.00ASTUTE_P3.jpg126414Learners will be leaning towards obtaining a national qualification at level 2 or are working in an administrative environment, including SMME`s. Learners will be well positioned to extend their learning and practice into other areas in the business environment or to strive towards professional standards and improved performance. 
1948CONFLICT MANAGEMENT & NEGOTIATIONS LENGTH: 2 DayAstute Training3999.00ASTUTE_P3.jpg126414This course equips team leaders and line managers with the necessary skills to deal with conflict in teams and organizations to ensure that staff morale and productivity remain at profitable levels. In every company, there are disagreements, and differences of opinions which, if not managed, can escalate into interpersonal conflict. Therefore, it is imperative as a company, that you intervene immediately. It is not an option not to get involved and hope that your employees sort it out themselves
1946EFFECTIVE COMMUNICATIONAstute Training2999.00ASTUTE_P3.jpg126414Communication skills training provides the skills to communicate effectively and improve your interpersonal communication skills. Effective communication is one of the most important life skills we can learn—yet one we don’t usually put a lot of effort into. Whether you want to improve your social skills or communication skills in the workplace, communication skills training courses will help you succeed.
1947HR FOR NON-HR MANAGERS LENGTH: 3 DayAstute Training5400.00ASTUTE_P3.jpg126414This course is vital for each every multi-tasking and goal driven organization. we train Non-HR members fully accredited HR and competent skills following Basic Conditions of Employment Act (Act 75 of 1997).

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